Wednesday,April 21, 2010
2:00 pm - 6:00 pm

Conference Agenda

After reviewing the agenda Please complete the Work Shop Selection Form by clicking here or in the agenda under Workshops.

Thursday, April 22, 2010

8:30am - 10:30am

Pre Conference Activities:
Site Inspection with Breakfast at Riu Palace Hotel
Sponsored by Riu Palace Hotel, Paradise Island
(advance reservations required)

Certified Travel Associate Test (CTA)
Offered by The Travel Institute
(reservations required - contact Betty at jonesdenv@aol.com)

Certified Travel Associate Test (CTC)
Offered by The Travel Institute
(reservations required - contact Betty at jonesdenv@aol.com)

Heritage Tourism Specialist “Premier” Certification Class (Level 1)
Sia Chandler, TPOC Heritage Team

Opening Lunch and General Assembly

Sponsor – Bahamas Ministry of Tourism & Host City

Program

TPOC Welcome - Charlotte Haymore, President

Song – Lift Every Voice and Sing
Special Rendition by
Mr. Fred Munnings

Introduction of Master of Ceremony – Betty Jones, VP Finance
and Membership

Master of Ceremony – Mr. Roy Jay, President
National Association of African American Chamber and
Alliance of Minority Chambers
Opening Prayer and Blessing

Dr. Adam Blackstock
Senior Pastor
Glory Bible Fellow International Church
Lee’s Summit, Mo

Flag Ceremony

Entry of Dignitaries

Welcome from the Bahamas – U.S. Ambassador to the Bahamas,
Nicole Avant, American Embassy

Meet TPOC Board Members and Teams

Lunch

TPOC Presentations and Awards
Karen Little & Sia Chandler – TPOC Heritage Team

Newly Approved TPOC Heritage Authenticated Sites
The Island of New Providence, Bahamas
Recipient, Minister Charles Maynard, Ministry of Sports
Education and Culture

Greetings
Senator Honorable Dr. Jacinta Higgs
Director – SPICES Culture & Research Center
Chairperson – Clifton Heritage Authority

Recognition of entry into the “Masters Level” Heritage Tourism
Certification Program.
Dr. Kevin McPherson, President - TPOC Accreditation Board
Professor Oklahoma State University

Special Award Presentation (Master Level Candidate Recipients)
TPOC Awardees
Theresa Wallace
Marcia Jackson

Introduction of Nadir Hasan, who will introduce Key Note Speaker

Introduction of Sir Arthur Foulkes – Nadir Hasan
Nadir Hasan, Managing Principal Bahamas events

Key Note Speaker - Sir Arthur Foulkes, KCMG
Deputy to the Governor General of the Bahamas and
Director General of Bahamas Information Services

Special Presentation
TPOC Miracle Globe - Lalita Witt

Break

Three Concurrent Workshops (select one only)

1. Do you want a Travel Business or a Hobby?
Gloria Goodwin – Gi-Gi Travel Agency Inc.

2. Round Table Discussion
Dispelling Myths: Bridging the Tourism Gap between African
American and Caribbean Tourists
TPOC Heritage Team – Karen Little & Sia Chandler

3. Marketing Workshop
“Growing your business through Marketing and social Media”
Michael Bennett, Founder & CEO
Bennett Global Entertainment

Special Forum

Moderator: Nadir Hasan, Managing Principal
Bahamas Events and Destinations International (USA)

Presenters:
His Excellency Louis Harold Joseph
Extraordinary and Plenipotentiary
Haiti Ambassador to the Bahamas
Topic: Haiti- The Status on its Tourism Product: Recovery and
Future

Roy Alston, Jr. Principal
Value Spark Capital, LLC (USA)
Topic: The Impact of Heritage Tourism in Poverty Reduction

Owen S-M. Bethel
President and Managing Director
The Montaque Group (Bahamas)
Topic: The relationship of UNESCO and Heritage Tourism in the
Bahamas

Portia Sands
Fox Hill Urban Renewal Program
Fox Hill – A Developing Heritage Tourism Model
A TPOC Authenticated Site

Spoken Word Poetry Dedication and Introduction – Karen Little
BM&T Magazine – Solomon & Gloria Herbert
APEX Awards Presentations

Presentation “TPOC Agent of the Year” - Betty Jones, VP TPOC
Song of Dedication - Sia Chandler

General Assembly with Breakfast
Opening Prayer & Blessing
Minister Brenda Dandridge, TPOC Administrative Support

TPOC Agent Spotlights (2)

Breakfast Served

Greetings – TPOC Corporate & Associate Members

Kimberly Sherrett - TPI (Travel Planners International)
Leah Mueller - Buffalo Convention & Visitors Bureau
Hazel Simonett – TDC (Trinidad & Tobago)


Introduction of Workshop Presenter - Charlotte Haymore

Featured Workshop Presenter – Roy Jay
“If you’re are not at the table, that means you might be the
Appetizer”

10:00am - 10:15am

Break

10:15am – 11:45am

Concurrent Workshops (select one)
1. Panel Discussion
“How to Foster Relationships with your Travel Partners”
Sponsored by Macy’s Visitor Services & Tourism
Facilitator – Terry Wells, Regional Manager

Panelist
1. Macys Visitor Services
2. Disney Destinations
3 Hyatt Hotels
4. Choice Hotels
5. Bahamas Air

2. Selling the Bahamas
Facilitators
Virginia Kelly
Sr. Manager Groups & Conferences
Bahamas Ministry of Tourism
Jennifer Gardiner
Sr. Business Development Manager
The Bahamas Tourist Office

3. Three in One Heritage Workshop – Domestic
Detroit – Nikki Donald, Detroit CVB
Oklahoma – Dr. Kevin McPherson, Oklahoma Heritage
Tourism Curator
Mississippi – Hank Harris, National Black Tourism
Bureau

12:00pm – 2:00pm

Lunch/General Assembly

Blessing – Minister Nina Amos
TPOC IT Team

Presentation
ARC - Cindy Henry
Crystal Russell

IATAN – Tom Greenway

TPOC Agent Spotlight

Introduction of Key Note Speaker

Key Note Address
“The ABC’s of Success: Personal Responsibility
Dennis Rahim Watson
Motivational Speaker

2:15pm

Workshops (select one)

2:15pm – 5:15pm

1. CLIA Workshop - Developing a Business Plan
(earn 15 CLIA Points)
Roseann Dorsch, ECC – Regional Sales Trainer

2:15pm – 3:45pm

2. Especially for Students in Hospitality, Travel & Tourism
Gregg DeShields – Temple University

4:00pm – 5:15pm

Workshops continued

3. Three in One Heritage Workshop - International
Ghana – Adelaide Pinto
Paris - Dr. Monique Wells
St. Kitts - Christine Walwyn

5:15pm - 7:00pm

End of the Day Networking Break
Entertainment

7:00pm

Free Evening or choose below

7:30pm –9:30pm Riu Site Inspection/Dinner
(bus departs at 7:00pm) (advance reservations required)

10:00pm until Party at Nirvana Beach and enjoy a special show
Featuring “Fred Munnings”
Free Admission for TPOC Conference participants
(must show TPOC Conference Badge)

Saturday, April 24, 2010

7:30am – 9:00am

Continental Breakfast Buffet
Amici Restaurant – Host Hotel - Sheraton Nassau Beach

8:30am – 10:00am

Workshops (select one)

1. Heritage Counsul (level 2 certification)
Karen Little, TPOC Heritage Team

2. Understanding Group Travel (10 CLIA Points)
Roseann Dorsch, ECC., Regional Sales Trainer

9:00am – 12:00pm

3. The Value of Franchising
Andy Ingram, Pres/CEO NABHOOD

10:00am – 2:00pm

Trade Show Plus
Drawing - Great Prizes
(submit business card for drawing)

2:15pm – 6:15pm

Heritage Tours and Box Lunch (all attendees welcome)

8:00pm – Midnight

Closing Gala Event
Sponsor – Louisville CVB
Peggy Riley KCTP, CDME
Director, Multi Cultural Sales
Louisville Convention and Visitors Bureau
2011 TPOC Conference Host City & Sponsor

12:00Midnight

The After Party at
Da Ambrinree Club
The Ole Skool Music
Special Admission Price for TPOC Attendees
(must present TPOC conference badge)

Sunday, April 25, 2010

9:00am – 10:30am

Closing Brunch

11:00am – 3:00pm

TPOC Annual Meeting (Members Only)

6:00pm - 8:00pm

Site Inspection/Dinner Riu Bahamas Hotel
(advance reservations required)

Conclusion of Conference

Monday, April 26, 2010

1. North Eleuthera (Harbor Island)

Itinerary

$125.00 per person if traveling via air on Bahamasair

$110.00 per person if traveling via the Catamaran from Paradise Island (3 hour sailing)

To see information click this link: http://weuthera-haww.bahamas.com/out-islands/elrbour-island

2. Grand Bahama Island (Freeport)

Itinerary

$120.00 per person

To see information click this link: http://www.bahamas.com/grand-bahama-island/grand-bahama-island

3. Exuma

Itinerary

$125.00 per person

To see information click this link: http://www.bahamas.com/out-islands/exumas

Must contact Betty Jones for reservations at jonesdenv@aol.com or (303) 297-3208